TERMS & CONDITIONS

KAMAKHYA TRADING COMPANY PVT. LTD.

1. Introduction

Welcome to KAMAKHYA TRADING COMPANY PVT. LTD. By purchasing products, using our services, or accessing our website, you agree to comply with and be bound by these Terms and Conditions.

2. Company Information

KAMAKHYA TRADING COMPANY PVT. LTD. is engaged in the import, distribution, sales, and service of electronic appliances, home appliances, lighting products, two-wheelers, three-wheelers, and related products in Nepal.

3. Products and Services

• All products are subject to availability.
• Product specifications, features, and prices may change without prior notice.
• Images used in catalogs, advertisements, and websites are for illustrative purposes only.
• Product warranties are subject to the manufacturer's warranty policy.

4. Pricing and Payment

• All prices are quoted in Nepalese Rupees (NPR) unless otherwise stated.
• Full payment must be made before delivery unless otherwise agreed in writing.
• The company reserves the right to modify prices at any time without prior notice.

5. Order Confirmation

• Orders are considered confirmed only after acceptance by the company.
• The company reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, or other valid reasons.

6. Delivery and Installation

• Delivery schedules are estimates and may vary due to unforeseen circumstances.
• Customers must ensure access to the installation site.
• Additional charges may apply for special delivery or installation requirements.

7. Warranty Policy

• Warranty coverage is provided according to the manufacturer's warranty terms.
• Warranty does not cover damage caused by misuse, negligence, unauthorized repairs, accidents, natural disasters, voltage fluctuations, or improper installation.
• Customers must present a valid invoice or warranty card when requesting warranty service.

8. Returns and Replacements

• Returns or replacements will be considered only for manufacturing defects reported within the applicable warranty period.
• Products damaged due to customer mishandling are not eligible for return or replacement.
• Returned products must be accompanied by original packaging and proof of purchase.

9. Customer Responsibilities

Customers agree to:

• Provide accurate information during purchase.
• Use products according to manufacturer guidelines.
• Maintain proper operating conditions for the products.

10. Limitation of Liability

KAMAKHYA TRADING COMPANY PVT. LTD. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use any product or service.

11. Intellectual Property

All company logos, trademarks, designs, content, brochures, catalogs, and marketing materials are the exclusive property of KAMAKHYA TRADING COMPANY PVT. LTD. and may not be reproduced without written permission.

12. Privacy

Customer information collected during business transactions shall be used solely for business purposes and handled in accordance with applicable laws and regulations.

13. Force Majeure

The company shall not be held responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, strikes, government actions, transportation disruptions, or other unforeseen circumstances.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal.

15. Amendments

KAMAKHYA TRADING COMPANY PVT. LTD. reserves the right to modify these Terms and Conditions at any time. Updated terms will become effective immediately upon publication.

16. Contact Information

KAMAKHYA TRADING COMPANY PVT. LTD.
Address: Kathmandu, Nepal
Email: info@kamakhyatrading.com

Phone: +977- 035422424
Mobile: +977 9852830733

By purchasing products or using services from KAMAKHYA TRADING COMPANY PVT. LTD., you acknowledge that you have read, understood, and agreed to these Terms and Conditions.